The property of the website www.dralkaskinandhealthcare.com and the DrAlkaHealth App on mobile application belongs to Dr Alka Skincare and Healthcare registered at 212 Garden Colony, Mission Road, Pathankot Punjab and registered under GSTIN 03AAOFD3501Z7 IN India . Further the AR International Holdings Ltd , a company registered in England and Wales , at 160, Kemp House , City Road, London UK is the holding company of the firm Dr Alka Skincare and Healthcare and has the rights of Trade mark and IPR rights of Dr Alka Skincare and Healthcare and its products.
The General Terms of Use and Privacy Policy governing the use of the services offered through the DrAlkaHealth App , “us”, “we”) Website (the “Service” or “Services”), the use of DrAlkaHealth App mobile application (“Application”) through mobile devices that enables you to have access to the Internet and browser, the conditions of processing personal data provided by you through the use of our Website and Application, and the relationships between you (Users), Doctors & Health Care Professionals (“HCP”) and DrAlkaHealth App Subject to your acceptance of and adherence to these Terms of Use and Privacy Policy, DrAlkaHealth App hereby grants you a limited, non-exclusive license to utilize the DrAlkaHealth App Services as set forth herein. The terms “you” and “user” shall refer to all individuals and entities that access or utilize the our Services.
PROPERTY OF THE WEBSITE and DRALKAHEALTH APP
Services are only available to registered Users and registered HCP (Health Care Professionals ). The User may also access to DrAlkaHealth App Services through the Application. By your affirmative actions of using the Website or the Application, as applicable, the User and the HCP expressly consent to and accept the General Terms of Use and Privacy Policy contained herein.
DISCLAIMER OF THE PLATFORM
DrAlkaHealth App is a platform, which connects the Users and therapists (HCP) registered with our organization through application or by entering their details in the app and upon accepting acting the terms and conditions. The information shared by the users and the HCP may contain Health-related information and personal data information. However, DrAlkaHealth App does not own any of such data or information shared between the Users and HCP. Thus, any data provided by the Users or the HCP belong exclusively to them. Therefore, DrAlkaHealth app cannot be held liable for any event occurred relating to such data.
Despite the fact that DrAlkaHealth app, S.L. does not own any of such data shared by the Users and HCP, the company has applied all the measures required for the “high-security- level-files” by the Organic Law 15/1999 on Protection of Personal Data, in order to grant the protection of the data and information of the Users and HCP.
REGISTRATION PROCESS
In accordance with the provisions of the law governing these General Terms of Use and the Privacy Policy, access to the DrAlkaHealth App Services is limited to persons over 18 years of age. If you are under 18 we will require you prior to use, expressly, to secure authorization in writing from your parents or guardians. Therefore, when registering on DrAlkaHealth App Services, you expressly state and ensure that you fulfil this requirement and otherwise accept the consequences if they arise. If you are unable to comply with the conditions laid down in this paragraph, please do not register at DrAlkaHealth App. If you are a HCP, we confirm in accordance with the provisions of the law governing these General Terms of Use and the Privacy Policy, that access to DrAlkaHealth App is limited to medical professionals who are qualified to meet all of the requirements demanded by their profession in the country in which they pursue this profession. Therefore, by registering on our website as a HCP, you expressly state and guarantee that you meet this requirement and accept the consequences that may arise if otherwise.
To access to DrAlkaHealth App Services, we offer Users and HCPs a registration system that will manage your personal information and create customized access with a user name and password. If you are a User, you can access the registration system through the Application once it is installed on your mobile device. HCP can only access registration through the Website by selecting the link called “HCP”.
HOW DO WE WORK?
Once registration is completed by the User or the HCP, DrAlkaHealth App works through the Website and through mobile devices where the Application has been downloaded and
installed.
In the case of HCP, they may only access via the Website as the Application is exclusively for Users. Both the User and the HCP may customize the profile by using the Configuration Panel.
By registering as a User you will allow DrAlkaHealth App to use your data once it has been dissociated from you, and it cannot be associated with you as you always remain anonymous along with the aggregated anonymous data from other registered Users. Also, the User registration will allow you to synchronize your data in a secure environment to make and keep a backup copy so you can store and retrieve your data at any time and from any device that lets you do so.
Both HCP and Users, through the Website and through the Application respectively, may enter, access, modify, correct, update, or cancel their profile information and reject the processing of their data.
Additionally, DrAlkaHealth App provides Users and HCP an intermediary service between the two in which, through the Website, the HCP can communicate, advice, monitor and access data from Users who have invited him/her to be their HCP.
MODIFICATIONS TO THE TERMS OF USE
We may make changes to the Terms of Use from time to time. A link to the most current Terms of Use will be available on the home page of the DrAlkaHealth App Site and we will indicate the date of the “Latest Update” at the bottom of the Terms of Use. You are held responsible to visit this page periodically to review the most current Terms of Use. Your continued use of the DrAlkaHealth App Services following the posting of such changes constitutes your acceptance of the amended Terms of Use.
After incorporation of the new content in the General Terms of Use and Privacy Policy, the User shall declare to have read and accepted the new content and all its content.
In case of modification, change or termination of any of the content in these General Terms and Conditions of Use and Privacy Policy under sentence or judgment given by a competent court or under an award made by an arbitrator or by a court of arbitration, the other content that have not been modified, changed, or resolved remain in force and shall be valid for both parties.
PRECAUTIONS AND PROVISIONS
DrAlkaHealth App provides mobile platforms so individuals can self-monitor their appointments and medication progress. However, it does not provide any legal, medical, or psychological advice, diagnoses, or treatment directly except if chosen by the USER by making an appointment in clinic or via Video Consultation. The Video Consultation shall be recorded as per provision of medical ethics and information exchanged during the medical consolation to assist the doctor help understand the issues of the USER. The User takes full responsibility and gives unconditional consent to conduct such consultation and pay all fee. The User will not prosecute the doctor or clinic for conducting such online consultation.
Therefore, you assume full risk and responsibility for your use of information obtained through the DrAlkaHealth App Services.
You acknowledge that all of the information and content in the DrAlkaHealth App Services is for informational purposes only and is not intended to replace the relationship between you and doctor. We are a licensed medical care provider and have expertise in diagnosing, examining, or treating medical conditions however, we do give medical, l or psychological advice, diagnoses, or treatment once you have been fully examined and investigations have been undertaken as per the advice of our medical consultants.. The DrAlkaHealth App Services may provide helpful Health-Related Information and manage your appointments, help you with Video Consultation , but it is not intended to substitute for professional advice, diagnoses, or treatment, or your judgment in clinic.. “Health-Related Information” for the purposes of this Terms of Use means all individually identifiable health information, including information related to an individual’s physical or mental health. Never disregard professional medical advice or delay in seeking it because of something you have read on or through the DrAlkaHealth App Services. You assume full risk and responsibility for the use of or reliance on information you obtain from or through the DrAlkaHealth App Services.
You can register yourself as a patient or client through DrAlkaHealth App and manage your medical records and order Prescribed medicines . You must contact our professional doctor for medical, legal, or psychological advice. If you think you may have a medical issue in skin you can call our phone number 8080466466.
TERMINATING YOUR AGREEMENT WITH DRALKAHEALTH APP
These General Terms of Use will continue to apply until terminated by either you or DrAlkaHealth App in accordance with the following provisions:
If you want to resolve your relationship with DrAlkaHealth App, you may do so by notifying DrAlkaHealth App at any time or by cancelling your DrAlkaHealth App account. Your notice should be sent in writing to the email cc@dralkaskinandhealthcare.com
DrAlkaHealth App may resolve your legal relationship with you at any time if: You breach any of the clauses in the General Conditions of Use and Privacy Policy, DrAlkaHealth App is required by law;
DrAlkaHealth App no longer provides Services to Users and HCP within the User’s country of residence or the country in which the HCP practices their profession or the country in which the User uses the Services.
The result of the resolution will be to cancel the Services and cancel the account of the User or the HCP, as appropriate, and cancel all of their personal data.
OWNERSHIP OF THE HEALTHAPP SERVICES
DrAlkaHealth App owns or has rights to all of the content in the DrAlkaHealth App Services, excluding User Health-Related Information, which belongs exclusively to the User and/or the therapists, as stated in Clause 2.
The contents of the DrAlkaHealth App Services include: designs, text, graphics, images, video, information, logos, button icons, software, audio files, computer code, and other DrAlkaHealth App content. All DrAlkaHealth App Content and the compilation (meaning the collection, arrangement, and assembly) of all DrAlkaHealth App Content are the property of DrAlkaHealth app unless transferred by Dr Alka Skincare and Healthcare or AR International Holdings Ltd UK or its licensors and are protected under copyright. For this reason, the User shall refrain from reproducing, adapting, combining or integrating into other applications, arranging or otherwise handling or transforming, and from publicly communicating or publishing the DrAlkaHealth App Content.
DrAlkaHealth App is committed to respecting the rights of industrial and intellectual property of others and expects Users to act in a similar manner.
According to the law in effect at the time, DrAlkaHealth App responds promptly to claims for infringement on industrial or intellectual property rights that are allegedly committed by Users on the DrAlkaHealth App or its Website. Such claims shall, where appropriate, be notified to the appropriate authorities.
DrAlkaHealth App reserves the right to use anonymous contributions made by all Users in the testimonial area, or post on the DrAlkaHealth App, in order to promote the Services offered through the Website by, but not limited to, the insertion of advertisements in different media or publishing books.
DrAlkaHealth App reserves the right to remove links to any website that Users place in the testimonial area, or post on the Website, if they have actual knowledge that the activities in such websites, or content thereof, are illegal or violate the rights of others, or if it is required to do so under a court order, arbitration award, or administrative order. Is completely forbidden and DrAlkaHealth App reserves the right to remove (with their absolute discretion) any content posted by a User in the testimonial area, or in the forum on the Website, that infringes industrial or intellectual property of others, or is contrary to the law, morality or public order.
DISCLAIMERS, LIMITATIONS AND PROHIBITIONS
You are responsible for your actions when using and relying on the DrAlkaHealth App Services. Therefore, You are solely responsible for Your User Health-Related Information and Personal Data stored with the mobile application. You assume all risks associated with Your User Health-Related Information, including anyone’s reliance on its quality, accuracy, or reliability. You may expose yourself to liability if, for example, Your User Health-Related Information contains material that is false, intentionally misleading, or defamatory; violates third-party rights; or contains material that is unlawful or advocates the violation of any law or regulation.
Your are the sole responsible for the transmission of Health-related Information and personal data through DrAlkaHealth App’s platforms. Therefore, you undertake to comply with all the security measures and obligations applicable, excluding DrAlkaHealth App of any liability regarding such data.
It is forbidden to publish or disseminate information, photographs and any other type of content that, in any obvious way by DrAlkaHealth App discretionary judgment, violates the law, morality, public order or good manners.
It is forbidden to publish or distribute personal information, including images or photographs and any other information by a third party, and a third party that is understood as others to be any User or HCP registered with DrAlkaHealth App, or anyone else outside the Website, other than the holder of the information itself.
DrAlkaHealth App reserves the right to terminate the account of a User or a HCP and all related data if it detects or assesses anything illicit, or contrary to morality or public order, or that is detrimental to the image of DrAlkaHealth App and/or the content of the Application or its products or Services or the products or services of third parties, as well as offensive content that could incite, promote or advertise illegal activities or defamatory, pornographic character content, violent or discriminatory attitudes or promote discrimination for reasons of race or ethnicity, gender, affiliation, creed or sexual orientation.
Both User and the HCP use the DrAlkaHealth App Services in any of its versions under their sole, exclusive and unique responsibility.
The HCP who register on the Website guarantees that they are a HCP and has the credentials as required of a medical professional to work as a medical professional in the country in which they are exercising this profession. The HCP will be responsible for any directives regarding health and treatment communicated to the registered User.
We may change or discontinue, temporarily or permanently, any feature or component of the DrAlkaHealth App Services at any time without further notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of any feature or component of the DrAlkaHealth App Services.
We are not responsible for any disputes or disagreements between you and any third party, including clinicians, with whom you interact using the DrAlkaHealth App Services. You assume all risk associated with dealing with third parties. You agree to resolve disputes directly with the other party. You release DrAlkaHealth App of all claims, demands, and damages in disputes among users of the DrAlkaHealth App Services. You also agree not to involve us in such disputes. Use caution and common sense when using the DrAlkaHealth App Services.
The DrAlkaHealth App Services may provide links or references to websites operated by third parties. You are responsible for evaluating whether you want to access or use them. We are not responsible for and do not endorse any features, content, advertising, products, or other materials on other websites or applications. We suggest that you read the terms of use and privacy policies (if any) on those third party websites. You assume all risk and we disclaim all liability arising from your use of them.
The User and the HCP accepted there is no claim under any circumstances or any compensation for any damage or injury caused by the use of the HealthApp Services in any of their versions.
The User is solely responsible for contributing content for testimonies and forums. DrAlkaHealth App does not exercise any control over content provided by Users.