We may update this Policy periodically. The date last revised appears at the bottom of the Policy. Changes take effect immediately upon posting.
GENERAL INFORMATION AND CONSENT
This privacy policy applies to the App, the Website and the Application.
Existence of file: In compliance with the law on Protection of Personal Data, we hereby inform the Users and HCP that their personal data and other information provided through the registration form and during the use of the DrAlkaHealth App Services and during the download, installation or use of the Applications hall be included and kept in a database forprocessing, whose responsibility is limited to the data protection from a deliberate action of the owners of DrAlkaHealth app. However, in case a third party breaches or fabricate data through any means or misuse of the data by a third party, the owners shall not be responsible.
The user may exercise his right to access, rectify, and cancel the data through the DrAlkaHealth App account by disabling the App.
Obligation to provide information: All data fields on the registration form are required for registration. Failure to communicate such data makes it impossible for DrAlkaHealth App to determine if the Services offered on the Website can be used by the User and the HCP, as it is impossible for the User to use the Application as it is intended to be used.
Purpose and Consent: By voluntarily providing personal data, and completing and submitting the registration form for the User and HCP, or to use the Services or the Application, and by clicking on the corresponding checkbox, the User and the HCP give their express consent for DrAlkaHealth App to process their personal data in order to manage the use of the DrAlkaHealth App Services, or the Application’s functionality, and to receive information or news related to the Website or DrAlkaHealth App Application by any means, including electronic Emails.
Statistics Report: Please note that DrAlkaHealth App may use the data provided by the Users and HCP through the DrAlkaHealth App Services in order to draw general conclusions based on these data and statistical reporting to improve our Services. In preparing these reports, the data will be in an aggregate form so it will always be used anonymously and without any elements that identify the User or HCP who provide such data. Therefore no identification data such as email account, first name and last name of any User or HCP will be included in these statistical reports.
Questionnaires, Surveys and Essays: Please note that DrAlkaHealth App Users may send Users and HCP electronic communications to their email, inviting them to participate, if you chose to do so voluntarily, in survey questionnaires and electronic communications as well as in clinical trials or of a nonclinical nature (“Questionnaires, Surveys and Studies”) organized by DrAlkaHealth App or third parties other than DrAlkaHealth App, such as associations or organizations of any type or in conjunction with DrAlkaHealth App with one or more third parties, in order to mine data and findings that advance research. Participation in these Questionnaires, Surveys and Tests will be entirely voluntary and optional. In case you chose to participate in Questionnaires, Surveys and Tests, your participation is subject to the General Terms and Privacy Policy governing such Questionnaires, Surveys and Tests and you acknowledge, in that case, if you voluntarily accept or reject these General Terms and Privacy Policy prior to your participation in these surveys or questionnaires or electronically-accessed trials. By clicking on the corresponding checkbox you state and expressly agree to receive communications inviting you to participate in online surveys and questionnaires, as well as trials of a clinical or non-clinical nature. However, you are free to participate or not participate, and you do not have to nor will you be under any obligation to participate in those proposals or invitations contained within such communications. DrAlkaHealth App acts as intermediary between the Users and HCP, and those associations and organizations who want to do some kind of research or analysis activity to improve the lives of people.
WHAT PERSONAL INFORMATION WE COLLECT?
“Personal Information” for the purposes of this policy means information that identifies you,such as your name, address, phone number, fax number or email address. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
We collect Personal Information when you:
communicate with us through customer support
communicate with us by sending a feature request
Or fill up the form to upload information required by the doctors for symptoms and main
complain to direct you to the relevant doctor or our centre.
INFORMATION YOU ELECT TO SHARE WITH OTHERS
Through the DrAlkaHealth App Services, you can collect and store Health-Related
Information, which you can then share with others if you chose to do so. Many users find this to be an important motivator in helping themselves through video tutorials and precautions and generic features of the products available.. “Health-Related Information” for the purpose of this Policy means individually identifiable health information, including information related to an individual’s physical or mental health. You should be aware that such information is not encrypted when stored on your mobile device, and can be read by others if you do not take the proper security safeguards.
Users expressly agree that the HCP will have access to the data provided by the HealthApp User in order that their HCP can follow up and monitor the User, and can give them the advice they consider appropriate for as long as the User decides. Consequently, the User expressly authorizes DrAlkaHealth App to transfer the User’s personal data to communicate with their DrAlkaHealth App HCP.
In any case, the User’s personal data will not be disclosed or transferred by any party other than their DrAlkaHealth App HCP on the Website under the terms listed above without the User’s express prior express.
The HCP/Centre may only use the User’s data who has selected them as their HCP in order to be able to follow up and monitor the User, and give the advice they consider most appropriate for the period that the User decides. With the acceptance by the HCP of the User’s invitation to be their HCP, the HCP is expressly authorized for the assignment of personal data for the DrAlkaHealth App , consisting of: e-mail the HCP (which, in any case, this HCP has provided to the User prior to the User sending them the invitation freely, voluntarily, and optionally without any intervention from DrAlkaHealth App), their first name and last name, the User who invited them to be their HCP/Center and has agreed to be their HCP, for the purpose indicated in this paragraph. Users may have as many HCP as they want, if, in turn, the HCPs they invite accept their invitations.
In any case, the HCP personal data will not be given or transferred by DrAlkaHealth App to any party other than the User who invited them to be Their HCP/centre on the Website, (and whose invitation has been accepted), without the express prior consent of the HCP personally.
CHILDREN
We do not knowingly collect any personal information from children under 18. If we discover that a child under the age of 18 has provided us with personally identifying information, we will take steps to delete the information as soon as possible.
UPDATES TO THIS POLICY
DATA SECURITY
Despite the fact that DrAlkaHealth app, does not intend to misuse or store the data shared by the Users and HCP, the company has applied all the measures required for the “high- security-level-files”.in order to grant the protection of the data and information of the Users and HCP.
DrAlkaHealth App ensures absolute confidentiality and privacy of our Users and HCP
personal data, and has therefore adopted essential security measures to prevent alteration, loss, treatment or unauthorized access to guarantee its integrity and safety, and has especially taken the measures provided for protection of the data. However, DrAlkaHealth App is in no way liable for any incidents that may arise with respect to personal data that derive either from an attack or unauthorized access to systems that is impossible to detect by the security measures implemented.
All of your Health-Related Information recorded by the means of the DrAlkaHealth App
Services is stored within your mobile device and is stored in confidential and secured server.
COOKIES
Our App and Website use automatic data collection systems, not directly provided by the
User and the HCP, such as cookies. Cookies are files that are installed on the hard drive of the User’s and the HCP computers, or in the memory on the default browser pre-configured in the computer’s operating system, to identify said User or HCP. While it does not contain intelligible information, it associates the User and HCP’s identity with personal data that they leave on the Website.
Cookies are located on a DrAlkaHealth App server so that only DrAlkaHealth App can
process and/or manage the information collected and obtained through cookies – and exclusively only anonymously, and aggregated in order to optimize the Services of the
Website regarding the specific requirements and preferences of Users and HCPs expressed through their browsers.
On entering the DrAlkaHealth App or Website, the User and the HCP are giving their consent to install the aforementioned cookies on their hard disk. If the User or HCP does not want to install a cookie on their hard drive, they must configure their Internet browser software in order to disable them.
GOVERNING LAW AND JURISDICTION
The General Conditions of Use and Privacy Policy shall be governed by Indian law prevalent at the time. Any dispute arising from use of the Website or the Application by the User or by the HCP, as well as any issues that may arise concerning the interpretation, application and enforcement of these General Terms of Use or the Privacy Policy shall be submitted to the exclusive jurisdiction of the Courts of India or the UK.
CONTACT US IF YOU HAVE ANY QUESTIONS OR CONCERNS
If you have questions, comments, concerns or feedback regarding this Policy or any other privacy or security concern, send an e-mail to cc@dralkaskinandhealthcare.com